Table of Contents

 
S 5

Authors: Alexandra-Maria TIRCA, Gabriela Cecilia STANCIULESCU, Alexandru CHIS, Mihai Florin BACILA
Title: MANAGING THE VISITOR EXPERIENCE ON ROMANIAN RELIGIOUS SITES: MONASTERIES ABBOTS’ PERCEPTIONS

S 17

Authors: Marinela GHERES, Alexandra GOGOZAN
Title: ENVIRONMENTAL BENCHMARKING FOR LOCAL AUTHORITIES

S 31 Authors:Catalin Mihail BARBU, Radu Florin OGARCA, Mihai Razvan Constantin BARBU
Title: BRANDING IN SMALL BUSINESS
S 39

Authors: Lidia Elena ALEXA
Title: URBAN MARKETING AND ITS IMPACT OVER THE COMPETITION BETWEEN CITIES

S 43 Authors:Balasundaram NIMALATHASAN,Valeriu BRABETE
Title: JOB SATISFACTION AND EMPLOYEES’ WORK PERFORMANCE: A CASE STUDY OF PEOPLE’S BANK IN JAFFNA PENINSULA, SRI LANKA
S 48

Authors: Ruxandra Irina POPESCU, Razvan-Andrei CORBOS
Title: THE IMPLICATIONS OF THE IMPROVEMENT OF MARKETING ACTIVITY ON THE PERFORMANCE OF CENTRAL UNIVERSITY LIBRARY IN BUCHAREST

S 68 Authors:Adina BALAN
Title: ITC SOLUTIONS TO ACHIEVE PERFORMANCE AND EFFICIENCY OF HEALTH SERVICES: ONLINE VIRTUAL CLINIC
S 81

Authors: Patricea Elena BERTEA
Title: SCALES FOR MEASURING PERCEIVED RISK IN E-COMMERCE - TESTING INFLUENCES ON RELIABILITY

S 93 Authors:Claudia – Mihalea NICOLAU
Title: A PROFILE OF THE EMPLOYEES OF "SUCCESS" WITHIN THE DISTRIBUTION FIRMS – AN EXPLORATORY STUDY
S 108

Authors: Codrin POPA, Iulia BERTEA
Title: THE BORDER BETWEEN BUSINESS INTELLIGENCE AND PSYCHOLOGY- SEGMENTATION BASED ON CUSTOMER BEHAVIOR

S 115 Authors:Silvia PUIU
Title: EVOLUTION OF THE MAIN RETAILERS ON THE ROMANIAN MARKET
S 123

Authors: Iuliana TALMACIU, Mihaela MARACINE
Title: SOURCES OF CONFLICTS WITHIN ORGANIZATIONS AND METHODS OF CONFLICT RESOLUTION

S 133 Authors:Florin IORDANOAIA
Title: MASTER OF THE SHIP, MANAGER AND INSTRUCTOR
S 156

Authors: Ovidiu CAPRARIU
Title: THE BANKRUPT RISK IN FEED DISTRIBUTION BRANCH IN DOLJ DISTRICT – FDR MODEL